Refund Policy - Classic Auto Factory
Refund Policy – Classic Auto Factory
Thank you for choosing Classic Auto Factory for your car sales, storage, and repair needs. We strive to provide excellent customer service and ensure your satisfaction with our products and services. Please familiarize yourself with our refund policy outlined below:
- Car Sales: All sales of cars from classicautofactory.com are final. We encourage customers to thoroughly inspect the vehicle, ask questions, and request additional information or photos before making a purchase decision. Once a purchase is made and payment is received, refunds or returns will not be accepted.
- Car Storage: If you have availed our car storage services, refunds will be issued according to the following guidelines:a. Monthly Storage: If you decide to cancel your monthly storage plan before the start of the billing cycle, you will be entitled to a pro-rata refund for any unused days. No refunds will be provided for cancellations made during the billing cycle.
b. Long-term Storage: Long-term storage plans are pre-paid for a specified duration. Once the storage period begins, refunds will not be granted for early termination.
- Repair Services: We strive to provide high-quality repair services for your vehicles. If you are not satisfied with the repairs conducted by our team, please contact us immediately to discuss the issue. We will make every effort to address your concerns and rectify any problems. However, refunds for repair services will be evaluated on a case-by-case basis, depending on the circumstances and nature of the issue.
- Exceptions: The following situations are exempt from our refund policy:a. Damage or loss caused by accidents, negligence, or misuse of the vehicles.
b. Custom modifications or alterations made to the vehicles or services requested by the customer.
- Contact and Resolution: If you have any questions, concerns, or issues related to refunds, please contact our customer service team at [contact information]. We are committed to resolving any disputes or discrepancies promptly and to the best of our abilities.
Please note that this refund policy is subject to change without prior notice. It is recommended to review the policy on our website periodically. By using our website and engaging in any transactions with Classic Auto Factory, you acknowledge and agree to abide by this refund policy.
Last updated: 07/15/2023